Fireside Hearth and Home Shop News
54 Canterbury Rd.
Murphy, NC 28906
828-837-4343
Monday - Friday 9AM - 5PM
Saturday 11AM - 2PM

Stephen, Crystal & Joy Binder

Now to the King eternal, immortal, invisible, the only God, be honor and glory forever and ever. Amen.
1 Timothy 1:17

About Us

THIS MONTH'S SPECIAL
Fireplace Xtrordinair Gas Fireplaces are the most convenient fireplaces available! With wall thermostats and remote controls, you've got instant and automatic heat at your fingertips. And you'll have to take a very close look to tell the difference between our gas fires and a real wood burning fire. With Xtrordinair's patented Ember Fyre™ technology, you get beautiful, realistic yellow flames and glowing embers for the ultimate in fire beauty.

Free on/off remote with purchase of an Xtrodinair gas fireplace. "no other discounts apply"  Must mention Internet Special

Fireside Hearth & Home Shop is fully certified by the National Fireplace Institute. NFI's objective is to increase public safety by establishing meaningful credentials for professionals involved in planning and installing residential hearth appliances and venting systems.

only search Fireside Murphy

 

FAQs GENERAL	FAQs REMOTE CONTROL	FAQs GAS LOGS
FAQs WOOD	FAQs PELLET

GENERAL QUESTIONS

How do I light my pilot?
Instructions on how to light your pilot light. (PDF FILE)

 
How can I get my hearth products serviced?
Please call us at 828-837-4343 or e-mail us at info@firesidemurphy.com and we will be glad to set up servicing for you.
 
Where can I purchase parts or accessories for my fireplace/stove/insert?
Call us at 828-837-4343 and we will order parts for you. We usually need to know the type and model number of your fireplace/stove/insert. The model number can usually be found on a tag or plate somewhere on the appliance.
 
What is a flue?
A flue is another name for the chimney or venting system of a fireplace.
 
Can I install a fireplace, stove or insert myself?
We strongly recommend that our products be installed by a factory-trained professional. However, you can install your fireplace, stove, or insert yourself as long as you adhere to the unit’s installation manual and to local and national building codes.
 
Should I have any type of inspection done to my fireplace, stove or insert?
We recommend annual service of your fireplace by a qualified serviceperson. This includes inspection and chimney sweeping for wood appliances, and inspection and valve cleaning for gas appliances.
 
If I want to convert my wood-burning fireplace to gas, is a set of gas logs or a gas insert going to be my best option?
The answer to this question depends upon whether you would like a fireplace purely for ambience (i.e., you do not need to heat more than a small area directly surrounding it), or you would like true heating efficiency from the fireplace. If you want simple ambience, a vented gas log set is your best option. However, if you want an efficient heater, you might want to consider a direct vent gas insert. From a cost standpoint, an insert will cost approximately five times the cost of a gas log set. However, since the insert is very efficient, it will pay for itself over a period of a few years in gas bill savings. A third choice, vent free gas logs, is suitable in some cases (e.g., when the fireplace won’t be used for more than two or three hours at a time, the fireplace is not in a bedroom, the brand of fireplace allows for vent free sets, etc) where heating efficiency is desired There are several cautions regarding the use of vent free logs, and they have been outlawed in some states. Interested customers should carefully read our brochure on "Selecting a Gas Fireplace, Gas Log Set, or Gas Insert".
For more detailed information on deciding what is right for you, please click on the link below.
SELECTING GAS FIREPLACE
 
My fan kit is too noisy. What can I do?
You can turn the rheostat (dimmer knob) control down to reduce the air noise from your fan. This knob can be found in the control area behind the lower louver door of the fireplace.
 
How often should I clean the gas fireplace and vent?
The frequency of your fireplace servicing and maintenance depends on the type of installation and how often you use it. We recommend an annual appliance “check-up” by a qualified service technician.

 

FAQs GENERAL	FAQS REMOTE CONTROL	FAQs GAS LOGS
FAQs WOOD	FAQs PELLET	FAQs IN PDF FORMAT

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